The team lead the redesign of delivery models and new legal products by taking a problem led process first approach to innovation, leveraging the very best technology, resourcing, and data solutions available.
Owain is an expert at helping teams to see where inefficiencies and opportunities and leading them through change to deliver measurable business outcomes. Owain leverages a diverse toolkit tailored to the legal environment founded on the customer value centric principles of lean, coupled with a data driven approach and robust change management.
In addition, Owain regularly collaborates with A&O Consulting to work with clients to help them unlock value in their own their own legal processes.
Prior to joining the firm, Owain led Continuous Improvement for another international law firm and advised key clients on legal process improvement strategies. Previously, Owain had a career in Consulting, leading global transformation programmes for large corporations across retail, banking, manufacturing, insurance, and energy.
Owain is a qualified Managing Successful Programmes (MSP), Prince 2 practitioner and has deep expertise in applying Lean Six Sigma, change and programme management methodologies within the legal environment.